Skip to main content
Your billing history and any outstanding invoices are managed from the Settings → Billing section of the web admin. This page explains how to find past invoices, pay an open one, and what the payment reminder banner means.

Purchase history

The Purchase History tab shows a paginated table of every invoice raised against your subscription, ten rows per page. Each row includes:
ColumnWhat it shows
PackagePlan name with a Trial or Lifetime badge where applicable
Billing cycleMonthly, annual, or lifetime
Payment dateWhen the invoice was settled
Next payment dateWhen the following invoice is due
Transaction IDReference from the payment gateway
GatewayThe payment method used (for example, Paymob or offline)
AmountAmount charged
To download a receipt, click the Download icon on the relevant row. Receipts are saved as PDF files.

Recent invoices and the Pay action

On the Plan Details tab, a recent invoices table shows your last ten invoices with their reference, amount, due date, and current status. Statuses are:
  • Paid — settled, no action needed
  • Sent — issued and awaiting payment
  • Overdue — past the due date and unpaid
  • Draft — not yet issued
  • Void — cancelled
If an invoice has a status of Sent or Overdue, a Pay button appears on that row. Clicking it takes you to the invoice payment page for that specific invoice.

Paying an invoice

The invoice payment page shows a full breakdown before you commit:
  • Base plan amount — the flat plan fee
  • Branch charges — any additional per-branch fees
  • Subtotal
  • VAT — percentage rate and calculated amount
  • Total due
  • Due date
You have two ways to pay:
1

Open the invoice

Click Pay next to the invoice in the recent invoices table, or follow the link in the payment reminder banner.
2

Review the breakdown

Confirm the base amount, any branch charges, VAT, and total due are correct.
3

Click Pay Online

Click the Pay Online button. You are redirected to the Paymob hosted checkout where you complete the payment using your card or other supported method.
4

Return to the dashboard

After a successful payment, oFatoura updates the invoice status to Paid automatically.

Payment reminder banner

When you have an outstanding invoice, a banner appears at the top of every page in the web admin until the invoice is settled.
  • Red banner — the invoice is overdue (past its due date)
  • Blue banner — the invoice is upcoming or recently issued
The banner shows the invoice reference, the amount owed, the due date, and a Pay button that takes you directly to the invoice payment page.
If an overdue invoice is not settled within the grace period, access to your account may be restricted. Pay as soon as possible to avoid any interruption to your service.