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Kitchen stations (also called kitchen places) tell oFatoura where to print each kitchen order ticket and which team is responsible for preparing it. Before your staff can see tickets on the kitchen display or your printer can receive orders, you need at least one active station with a printer assigned.
Kitchen stations are configured per branch. If you run multiple branches, set them up separately in each branch’s settings.

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Permissions

Staff need the following to work with kitchen stations:
  • View stations — “Show Kitchen Place” permission
  • Create a new station — “Create Kitchen Place” permission
  • Edit a station — “Update Kitchen Place” permission
  • Delete a station — “Delete Kitchen Place” permission
Contact your administrator if you do not see the Kitchen Settings page.

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Where to find kitchen stations

In the web admin, go to Kitchen Places in the left sidebar, then open Kitchen Settings. You will see a list of all stations for the current branch.

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Adding a kitchen station

1

Open the add station form

On the Kitchen Settings page, click Add kitchen. A form panel or dialog will appear.
2

Fill in the station details

Complete the required fields:
FieldRequiredNotes
Kitchen nameYesMust be unique within this branch
DescriptionNoA short note to help staff identify the station
PrinterYesChoose from the printers already configured for this branch
ActiveYesToggle on to make the station live immediately
3

Save the station

Click Save (or the equivalent confirm button). The new station appears in the list and is immediately available for item routing and ticket views.
You must select a printer before saving. Without a printer assignment, oFatoura cannot deliver tickets to that kitchen. Make sure the printer is set up first under Printer Configuration and Devices.

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Editing a station

1

Locate the station

Find the station in the Kitchen Settings list.
2

Open the edit form

Click the edit icon or Edit button next to the station name.
3

Update the fields

You can change the name, description, printer assignment, and active/inactive status. The Default flag is read-only — it is managed by the system and cannot be changed manually.
4

Save your changes

Click Save. Changes take effect immediately for new tickets.
If you need to temporarily stop a station from receiving tickets — for example during maintenance — toggle it to Inactive rather than deleting it. Items already assigned to that station retain their routing for when you reactivate it.

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Activating and deactivating a station

You can toggle a station between Active and Inactive at any time from the edit form. Inactive stations do not appear in the per-kitchen ticket view and will not receive new KOT print jobs.

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Deleting a station

1

Confirm it is not the default station

The system designates one station as the default for the branch. The default station cannot be deleted. If the station shows a Default badge, you cannot delete it.
2

Delete the station

For non-default stations, click the delete icon or Delete button. Confirm when prompted.
Deleting a station removes it permanently. Any menu items routed to that station will no longer have a kitchen assignment until you reassign them. Review item routing after deleting a station — see Assigning Menu Items to Kitchens.

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Station fields reference

FieldDescription
Kitchen nameA unique name for this station within the branch (e.g., “Hot Kitchen”, “Cold Station”, “Bakery”)
DescriptionOptional free-text note visible to admins in the station list
PrinterThe printer that receives KOTs for items routed to this station — required
Active / InactiveControls whether the station appears in ticket views and receives print jobs
DefaultRead-only flag set by the system; the default station cannot be deleted