Skip to main content
Order Analytics gives you a live view of how your orders are performing — volume, revenue, and timing — while Menu Analytics tracks how customers browse your online menu. Both dashboards are in Reports in the web admin.

​
Order analytics

Order Analytics refreshes automatically and shows key order performance indicators for any date range you choose.

​
What you can see

​
Filtering and refreshing

1

Open Order Analytics

Go to Reports in the left menu and select Order Analytics.
2

Select a date range

Use the preset selector to pick Today, Yesterday, Last 7 days, Last 30 days, or set a custom start and end date.
3

Filter by branch

If your account has multiple branches, use the branch selector to focus on one location or view across all.
4

Review the metrics

The dashboard updates automatically. You can also click the refresh button at any time to pull the latest data.
Staff need the Show Order Analytics permission to access this dashboard. If you cannot see Order Analytics in the Reports menu, ask your manager to check your role permissions.
Menu Analytics tracks how customers interact with your online menu — what they view, what they click on, and how long they spend. You can also configure what data is collected and how long it is kept.

​
What you can see

​
Viewing analytics

1

Open Menu Analytics

Go to Reports and select Menu Analytics.
2

Pick a period

Choose Today, Last 7 days, Last 30 days, or a custom date range.
3

Select a branch

Use the branch selector to view analytics for a specific location.
4

Review the dashboard

The metrics panel shows page views, item interactions, and time spent for the selected period.

​
Exporting menu analytics data

1

Choose export format

Click the Export button and select CSV or JSON.
2

Choose detail level

Select Summary for aggregated totals or Detailed for row-level records.
3

Download the file

The file downloads immediately to your browser.

​
Privacy and tracking settings

You control exactly what data the menu analytics system collects. To adjust these settings, open the Settings panel within Menu Analytics.
Reducing the data retention period permanently deletes older records. Lower it only when you are sure you no longer need the historical data.
Add your restaurant’s own IP address to the excluded IPs list so that staff browsing the menu during setup or training does not inflate your customer visit counts.