All settings are stored per user and per device. Changing settings on one device or signing in as a different user will not affect other devices or other staff members.
Opening Settings
Tap the menu icon in the app bar (or open the left-hand drawer) and choose Settings. All configuration options are grouped on a single screen.Appearance and language
Choose your theme
Under Theme, select Light, Dark, or System (follows your device’s system-level setting).
App lock and Quick PIN
The app can automatically lock the screen after a period of inactivity, requiring a PIN to resume. This protects the till if a device is left unattended.Setting the auto-lock timeout
In Settings, tap App lock timeout and choose one of:| Option | Locks after… |
|---|---|
| Immediate | Every time the app is backgrounded |
| 30 seconds | 30 s of idle or backgrounding |
| 1 minute | 1 min |
| 5 minutes | 5 min |
| 15 minutes | 15 min |
Setting up your Quick PIN
The Quick PIN itself is configured in the web admin, not on the device. In Settings, tap Set Quick PIN — this redirects you to the web admin security page where you create or change your 4–8 digit numeric PIN. Once set, you and your colleagues can unlock the screen (or switch users without a full log-out) using the PIN keypad. If no PIN has been set, the app falls back to your password.The lock state is per device. Locking the app on one tablet does not lock other devices.
Default payment method
Under Default payment method, choose the method that is pre-selected when you open the payment screen: Cash, Card, or Other. You can always change it at checkout time.QSR mode
QSR mode simplifies the ordering flow for quick-service restaurants where speed is more important than table management. Toggle it on in Settings when your branch has QSR mode enabled. Contact your manager or check the web admin under order type settings if you are unsure whether your branch supports this.QSR mode availability depends on how your branch is configured in the web admin. If the toggle has no effect, ask your administrator to enable QSR mode for the branch first.
One-click buttons
When One-click buttons is turned on, the app shows your most-used or memorised items as large tap targets on the order screen, reducing the number of steps to add a frequent item. Toggle this on or off in Settings to suit your preference.Change password
Scroll to Change password in Settings and follow the prompts to update your account password. This affects your full login across all devices.Branch and terminal info
The Settings screen shows a read-only Branch / Terminal info panel with:- The branch you are currently signed into
- The POS terminal this device is paired to (if pairing has been done)
- App and API version numbers
Developer options
A Developer options section is available at the bottom of Settings. The main toggle here is:- Disable printing from this device — turns off all local print jobs originating from this tablet/phone. Useful for troubleshooting or for devices that are used purely for order entry and should not trigger printing.
Manager overrides for sensitive actions
Some actions in the app require a manager or supervisor to authorise the operation with their PIN before it can proceed. This is called the manager override gate.When a manager override is required
| Action | Triggered when… |
|---|---|
| Edit another waiter’s locked order | You try to modify an order that belongs to a different waiter |
| Accept a shift variance | You close a shift and the counted cash does not match the expected amount |
| Mark an order as tax exempt | You tap the tax exempt toggle on an active order |
| Void an order or item | You attempt to void after an order has already been sent to the kitchen |
How the override flow works
Attempt the restricted action
Tap the button or option that requires authorisation (for example, editing a locked order or accepting a variance on shift close). The app immediately shows the manager override modal.
Manager enters their PIN
A manager or supervisor enters their Quick PIN on the numeric keypad. The app sends this to the server for validation.
Token is issued
If the PIN is valid and the manager has the right permission for that specific action, the server returns a short-lived authorisation token scoped to that action.
Permissions needed for overrides
Overrides are granted based on the manager’s role:- Editing another waiter’s locked order — the manager must have the “Open Others’ Orders” permission
- Accepting a shift variance — the manager must have the “Close Shift with Variance” permission
- Tax exempt — the manager must have the “Tax Exempt” permission
- Voiding items or orders — the manager must have the “Void Order” permission
Permissions are configured in the web admin under Staff → Roles. See Creating Roles and Applying Permission Tiers for guidance.
Permissions summary
| Who can do this | What they need |
|---|---|
| View Settings | All signed-in staff |
| Change theme, language, timeout | All signed-in staff |
| Configure printers, QSR mode, terminal pairing | Staff with admin-level app settings access |
| Approve a manager override prompt | Staff whose role includes the specific override permission |