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oFatoura is one connected system for running a restaurant across multiple branches. It brings together three surfaces: the web admin dashboard you open in a browser to manage menus, staff, settings, and reports; the ePOS waiter app your team uses on a phone or tablet to take table orders and run shifts; and the customer-facing online shop and QR ordering site where guests browse your menu and place orders. One restaurant can run many branches, with some information shared across the whole restaurant and other details kept specific to each branch. This help center is for restaurant owners, managers, and staff. Whether you are setting up for the first time or training a new team member, the guides below walk you through what you see and what you do — no technical background needed.

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New to oFatoura?

Start with these two pages to understand how everything fits together and what to do in your first week.

What Is oFatoura and How It Fits Together

The three surfaces — web admin, ePOS waiter app, and customer ordering site — plus how the multi-branch model works.

Start Here: Your First Week Checklist

A step-by-step roadmap from your first login to taking your first order.

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Explore by topic

Once you know the basics, jump straight to the area you need.

Getting Started

Log in, verify your email, finish the setup checklist, and switch branches.

Essential Setup

Restaurant information, taxes, order numbering, and receipt basics.

Menu Setup

Build menus and categories, add items, variations, modifiers, and promotions.

Floor and Tables

Manage dining areas, tables, waiter assignments, and table QR codes.

Staff and Permissions

Add staff, set up roles and permission tiers, and manager override PINs.

Web POS and Orders

Create orders, take payments and tips, and handle voids and refunds.

ePOS Waiter App

Take table orders, run shifts, and manage printing from a phone or tablet.

Kitchen Stations

Set up kitchens, route items, view kitchen tickets, and mark items 86.

Operations

Open and close shifts, run cash register sessions, and review reports.

Inventory

Track stock and movements, build recipes, and manage purchase orders.

Online Ordering

Configure your customer site, storefront, checkout, and discount coupons.

Payments and Expenses

Payment records, payment methods and gateways, and recording expenses.

Reports and Analytics

Sales, item, tax, void, and operational reports plus order and menu analytics.

Settings Reference

Branches, delivery, branding, printers, communications, and languages.

Billing and Subscription

Your plan, invoices and payment, and upgrade or offline payment requests.

Reference

Glossary of terms and a daily operations checklist.
Not sure where a setting lives? Owners and managers mostly work in the web admin dashboard, while servers and chefs spend most of their time in the ePOS waiter app. Each guide notes which surface it covers.