Open this screen from the sidebar under Menu > Menu Items. Each item belongs to a category and a menu, so create those first if you have not already. See Creating menus and item categories.
Permissions
What each staff member can do here depends on their permissions:- Show Menu Item — view the item list.
- Create Menu Item — add new items.
- Update Menu Item — edit existing items, including availability and visibility toggles.
- Delete Menu Item — remove items.
Adding a menu item
Enter the basics
Give the item a name and a price. You can also add a description that customers and staff see.
Assign a category and menu
Pick the category (for example Starters or Drinks) and the menu the item belongs to. These drive how the item is grouped on the POS and customer site.
Upload a photo
Add an item photo. A clear image helps customers choose and makes the item stand out in the waiter app and online.
Set the dietary type
Choose a type: veg, non-veg, or egg. This shows the matching indicator next to the item.
Fields and options
| Field | What it does |
|---|---|
| Item name | The dish name shown everywhere it is ordered. Translatable into your other languages. |
| Price | The item’s base price, shown in your currency. |
| Description | Optional text describing the item. Translatable. |
| Photo | The item image used on the POS and customer site. |
| Item category | Groups the item (for example Mains, Desserts). |
| Menu | The menu collection the item belongs to. |
| Type | Veg, non-veg, or egg — controls the dietary indicator. |
| Is available | Turns the item on or off for ordering. |
| Show on customer site | Controls whether online customers can see and order it. |
Availability vs. customer-site visibility
These two toggles do different things:- Is available controls whether the item can be ordered at all. Turn it off when a dish is sold out or temporarily off the menu, and turn it back on when it returns.
- Show on customer site controls whether the item appears in your online ordering storefront. You can keep an item available for in-house staff while hiding it from online customers.
You can change both toggles at any time from the item list, as long as you have the Update Menu Item permission.
Veg and dietary indicators
Each item carries a type — veg, non-veg, or egg — which displays as a small indicator beside the item so staff and customers can tell at a glance what they are ordering. Set this whenever you add or edit an item to keep your menu clear for dietary needs.Editing an item
From the item you can also manage its variations (such as Small / Medium / Large) and its modifiers (such as add-ons and choices). See Variations, modifier groups, and item modifiers.
Deleting an item
To remove an item, find it in the list and choose Delete. This requires the Delete Menu Item permission.Adding many items at once
If you are setting up a large menu, you can import items from a CSV or Excel file instead of adding them one by one. See Bulk importing menu items.Related
Creating menus and item categories
Set up the menus and categories items belong to.
Variations and modifiers
Add sizes, choices, and add-ons to your items.
Sorting menu items
Control the order items appear in.
Bulk importing menu items
Add many items at once from a spreadsheet.