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Menu items are the individual dishes and products your staff and customers order. From the web admin you add each item, give it a price and category, and control where it appears. This page covers creating, editing, and deleting items, plus the dietary type and availability settings.
Open this screen from the sidebar under Menu > Menu Items. Each item belongs to a category and a menu, so create those first if you have not already. See Creating menus and item categories.

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Permissions

What each staff member can do here depends on their permissions:
  • Show Menu Item — view the item list.
  • Create Menu Item — add new items.
  • Update Menu Item — edit existing items, including availability and visibility toggles.
  • Delete Menu Item — remove items.
Staff without a permission simply do not see the matching button or screen.

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Adding a menu item

1

Open Menu Items

In the sidebar, go to Menu > Menu Items, then choose Add to create a new item.
2

Enter the basics

Give the item a name and a price. You can also add a description that customers and staff see.
3

Assign a category and menu

Pick the category (for example Starters or Drinks) and the menu the item belongs to. These drive how the item is grouped on the POS and customer site.
4

Upload a photo

Add an item photo. A clear image helps customers choose and makes the item stand out in the waiter app and online.
5

Set the dietary type

Choose a type: veg, non-veg, or egg. This shows the matching indicator next to the item.
6

Choose where it appears

Set availability and whether to show on the customer site (see below), then save.

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Fields and options

The item name and description are translatable. If your restaurant runs in more than one language, fill in each language so staff and customers see the item in their own language.

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Availability vs. customer-site visibility

These two toggles do different things:
  • Is available controls whether the item can be ordered at all. Turn it off when a dish is sold out or temporarily off the menu, and turn it back on when it returns.
  • Show on customer site controls whether the item appears in your online ordering storefront. You can keep an item available for in-house staff while hiding it from online customers.
You can change both toggles at any time from the item list, as long as you have the Update Menu Item permission.

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Veg and dietary indicators

Each item carries a type — veg, non-veg, or egg — which displays as a small indicator beside the item so staff and customers can tell at a glance what they are ordering. Set this whenever you add or edit an item to keep your menu clear for dietary needs.

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Editing an item

1

Find the item

Use search and filters on the Menu Items screen to locate the item.
2

Open and update

Edit any detail — name, price, photo, description, category, menu, type, availability, or customer-site visibility — then save.
From the item you can also manage its variations (such as Small / Medium / Large) and its modifiers (such as add-ons and choices). See Variations, modifier groups, and item modifiers.

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Deleting an item

To remove an item, find it in the list and choose Delete. This requires the Delete Menu Item permission.
Deleting an item removes it from your menu permanently. If you only want to stop selling it temporarily, turn off Is available instead so you can bring it back later without re-entering its details.

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Adding many items at once

If you are setting up a large menu, you can import items from a CSV or Excel file instead of adding them one by one. See Bulk importing menu items.

Creating menus and item categories

Set up the menus and categories items belong to.

Variations and modifiers

Add sizes, choices, and add-ons to your items.

Sorting menu items

Control the order items appear in.

Bulk importing menu items

Add many items at once from a spreadsheet.