You need the Show Daily Report permission to access this report. If you don’t see it in the Reports menu, ask your administrator to grant access.
Opening the report
Go to Reports > Daily Report
In the web admin, open the Reports section from the left-hand navigation and select Daily Report.
Choose a date
Use the date picker to select the day you want to review. The report defaults to today.
Filter by shift (optional)
If your branch runs multiple shifts, a Shift dropdown appears. Select a specific shift to see only that shift’s activity, or leave it blank to see the full day across all shifts.
What the report shows
Sales summary
| Field | What it means |
|---|---|
| Items sold | Total number of individual items rung through on paid orders |
| Gross sales | Full sales value before any deductions |
| Discounts | Combined total of manual (POS) discounts and coupon discounts applied at checkout |
| Refunds | Total value of completed refunds issued on the selected day |
| Expenses | Total expenses recorded for the day, broken down by category |
| Net sales | Gross sales minus discounts, refunds, and expenses |
Cash reconciliation
| Field | What it means |
|---|---|
| Cash counted | The physical cash count submitted when the shift was closed |
| Variance | Difference between cash counted and what the system expected; a positive number means more cash than expected, negative means a shortfall |
Voids and voided payments
- Voids — the count and total value of items that were removed from orders before payment.
- Voided payments — the total value of payments that were recorded then reversed.
Refund detail
Shows completed refunds and any refunds that were themselves voided (reversed after being issued), so you can distinguish money that was genuinely returned to customers from corrections made in error.Drawer events
A log of every cash-in and cash-out movement recorded during the day — for example, petty cash removed for a purchase or a float added at the start of a shift.Cash denomination count
If your staff recorded a denomination breakdown when closing the register (e.g. number of each bill and coin), that breakdown appears here so you can verify the count note by note.Tax-exempt orders
The count and total value of orders that were marked as tax-exempt during the day.Promotion discounts
The total discount value applied through item-level promotions (separate from manual POS discounts and coupon codes).Comparing to the previous day
Below the main figures you will see a prior-day comparison panel. Each key metric shows whether it is higher or lower than the same metric from the day before, helping you spot trends at a glance.Exporting and printing
Choose your export format
Use the export controls at the top of the report to select your format:
- Web PDF — opens a print-friendly PDF in the browser, suitable for email or filing.
- CSV — downloads a spreadsheet you can open in Excel or Google Sheets.
- ESC/POS print — sends the report directly to a connected receipt printer via the cloud print queue.
Related pages
- Opening, Closing, and Reviewing Shifts — how shifts are opened and closed from the web admin
- Cash Register Sessions and Denominations — how the denomination count is recorded
- Cash Approvals, Dashboard, and Register Reports — approve cash-out requests and view register-level summaries
- Recording Expenses and Categories — how to record the expenses that appear on this report
- Voids, Refunds, and Order Reconciliation — detailed void and refund history across any date range
- Tax, Discount, and Promotion Reports — deeper breakdowns of tax-exempt and promotion discount activity