These settings let you shape how your online storefront behaves and appears to customers. You can control which order types are open, whether customers must log in, how orders are confirmed, what the cart banner looks like, and what legal information is published on your site.
You need the Manage Settings permission to make changes on any of these pages. Go to Settings in the sidebar and choose the relevant tab.
Order and checkout settings
Go to Settings → Customer Site Settings.
Enabling orders globally
The Allow Customer Orders toggle is the master switch for your online storefront. When it is off, customers cannot place any orders regardless of the other settings below.
Enabling order types
You can turn each order type on or off independently:
| Toggle | What it controls |
|---|
| Allow Dine-in Orders | Customers can order from the table using a QR code or the storefront |
| Allow Pickup Orders | Customers can place pickup (take-away) orders online |
| Allow Delivery Orders | Customers can place delivery orders online |
Requiring login per order type
You can require customers to have an account before placing specific types of orders:
- Customer Login Required — applies as a general login requirement
- Require Login for Pickup Orders — forces sign-in before a pickup order can be submitted
- Require Login for Delivery Orders — forces sign-in before a delivery order can be submitted
Table selection for dine-in
When Table Required is enabled, customers ordering via dine-in must select their table number before checking out. This is recommended for restaurants that use QR-code-per-table ordering so the kitchen and staff know exactly where each order is coming from.
The waiter request feature lets seated customers call a staff member without leaving the ordering screen.
| Option | What it does |
|---|
| Waiter Request Enabled | Turns the button on across the storefront |
| Waiter Request on Desktop | Shows the button on desktop browsers |
| Waiter Request on Mobile | Shows the button on mobile browsers |
| Waiter Request on QR | Shows the button when the customer has scanned a table QR code |
Auto-confirming orders
When Auto Confirm Orders is on, every incoming online order is automatically moved to confirmed status without requiring a staff member to approve it first. This speeds up high-volume services but means orders go straight to the kitchen queue. Turn it off if you prefer to review and manually confirm each order.
Pickup days range
Pickup Days Range sets how far in advance a customer can schedule a pickup order. Enter the number of days (for example, 3 means customers can book pickup for today, tomorrow, or the day after).
Tips
| Setting | Effect |
|---|
| Enable Tip (Shop) | Adds a tip option at checkout on the customer-facing storefront |
| Enable Tip (POS) | Adds a tip option when staff process an order from the web POS |
Reservations default status
Default Reservation Status controls what status a table booking receives the moment a customer submits it. Options:
- Pending — holds the booking for staff review before it is confirmed
- Confirmed — immediately marks the booking as confirmed and triggers a confirmation notification to the customer
- Checked In — marks the customer as already arrived (unusual for a fresh booking)
- Cancelled / No Show — edge-case statuses; not typically used as a default
Setting the default to Confirmed is convenient for restaurants that accept all bookings automatically. Use Pending if you need to check capacity or approve each request before the customer receives a confirmation.
The cart banner is the decorative header customers see at the top of the ordering page. Choose between two formats using the Header Type radio:
- Text — enter a short headline or welcome message in the Header Text field
- Image carousel — upload one or more images that cycle as a banner; each image must be under 2 048 KB
Dietary indicators
| Toggle | Effect |
|---|
| Show Veg | Displays a vegetarian badge on applicable menu items |
| Show Halal | Displays a halal badge on applicable menu items |
PWA install alert
When PWA Alert Show is enabled, a prompt appears on the storefront encouraging customers to install your site as a Progressive Web App on their home screen. Disable it if you find it intrusive or your customer base is primarily desktop.
Add links to your restaurant’s social profiles so customers can find you elsewhere. Supported platforms:
- Facebook
- Instagram
- Twitter / X
- Yelp
Each field accepts a full URL. Leave a field blank to hide that icon from the storefront footer.
Search engines use the meta fields to understand and index your storefront page.
| Field | Purpose |
|---|
| Meta Keywords | Comma-separated words that describe your restaurant and cuisine |
| Meta Description | A one- to two-sentence summary that appears in search results beneath your page title |
Restaurant policies
Go to Settings → Policies (a separate tab in Settings).
You can publish up to three policy pages that appear as links in your storefront footer:
| Policy | Purpose |
|---|
| Terms and Conditions | Your general terms of service for using the site and placing orders |
| Privacy Policy | How you collect, store, and use customer data |
| Refund Policy | Your rules for cancellations, returns, and refunds |
These pages are visible to all your customers. Make sure the content is accurate and approved before publishing, especially if you operate under data-protection regulations.
About us
Go to Settings → About Us (a separate tab in Settings).
The About Us page gives customers background on your restaurant — your story, values, or anything you want to share. The field supports rich text (bold, lists, links). What you enter here appears on the About page of your storefront.
