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The Reports section gives you a complete picture of your restaurant’s performance — from daily sales and tax liability to voided items, cash reconciliation, staff attendance, and online menu behaviour. All reports live in the web admin under Reports in the main navigation.

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Permissions

Most reports require the Show Reports permission. Some have their own dedicated permissions:
  • Daily Closing Report — requires the Show Daily Report permission
  • Voids and Refunds Reports — require the View Voids Report or View Refunds Report permissions (or Show Reports)
  • Order Reconciliation — requires the Reconcile Orders permission (or Show Reports)
  • Attendance Report — requires the View Attendance Report permission
  • Promotions Report — requires the View Promotions Report permission (or Show Reports)
  • Order Analytics — requires the Show Order Analytics permission
  • Menu Analytics — available to any logged-in user with access to the Reports area
Ask your account owner or manager to grant access if you cannot see a report.

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Common features across reports

Most reports share the same set of controls so you can quickly get to the data you need:
  • Date range filter — pick any start and end date. Many reports also let you filter by time of day (e.g. breakfast rush only).
  • Waiter or staff filter — narrow results to a specific team member where relevant.
  • Sort columns — click any column header to sort ascending or descending.
  • Hide or show columns — use the column selector to focus on what matters.
  • Consolidate by month — collapse daily rows into monthly totals for longer date ranges.
  • Export — download as CSV (for spreadsheets) or PDF (for printing or sharing). The Daily Closing Report also supports ESC/POS printer output.
Reports reflect your restaurant’s configured timezone and currency. If totals look off, confirm these are set correctly under Restaurant Information and Localization.

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Reports in this section

Sales, Item, and Category Reports

Daily sales totals, payment-method breakdowns, per-item quantities and revenue, and category-level aggregations — with prior-period comparisons and flexible exports.

Daily Closing Report

End-of-day or per-shift summary: gross sales, discounts, refunds, expenses, cash counted, variance, drawer events, and denomination count.

Tax, Discount, and Promotion Reports

Per-order tax liability, a breakdown of POS and coupon discounts, and promotion-level ROI showing orders, units sold, total savings, and net revenue.

Voids, Refunds, and Order Reconciliation

Track voided items and issued refunds with reasons and staff attribution, and repair underpaid or stuck orders through the reconciliation dashboard.

Attendance, Expense, and Print Log Reports

Staff check-in and check-out records, outstanding and summarised expense payments, and a full audit log of every print job sent to your printers.

Order and Menu Analytics

Real-time order volume, completion rates, revenue by hour, and average order value — plus customer behaviour on your online menu including page views, item interactions, and device data.