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The home dashboard is the first screen you see after signing in to the ePOS waiter app. It gives you a live snapshot of how the shift is going — how many orders are active, how many tables are occupied, where those orders stand, and quick links to every low-frequency task you might need during a shift.

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What you see on the dashboard

The dashboard loads automatically when you open the app. Pull down anywhere on the screen to refresh all data at once.

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Period selector

At the top of the screen, a drop-down lets you change which time window the stats reflect:
  • Today (default)
  • Yesterday
  • This week
  • This month
Change the period at any time; the stat cards and order status breakdown update immediately.

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Duty card

If attendance is enabled for your account, a duty card appears near the top of the screen. It shows:
  • Whether you are on duty or off duty
  • A live elapsed timer (HH:MM:SS) that counts up from the moment you clocked in
Tap the card to open the full attendance screen where you can clock in, clock out, or start and end a break.
The duty card is hidden for staff who do not have the attendance permission on their role.

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Quick actions

Below the duty card is a grid of quick-action tiles — one tap to reach any of these screens without navigating the main menu: Tiles are shown only for actions your role has permission to perform. If you do not see a tile (for example Shift or Reservations), your manager can grant the relevant permission in the web admin.

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Quick stats cards

Four cards give you an at-a-glance count for the selected period:

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Order status breakdown

Below the stat cards, a row of colour-coded chips shows exactly how many orders are sitting at each stage:
  • In kitchen — ticket sent to the kitchen, food being prepared
  • Ready — kitchen has marked the food ready
  • Billed — receipt generated, waiting for payment
  • Paid — order settled
  • Cancelled — order voided
The counts reflect the period you selected with the period selector.

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Printer status

A printer status card shows:
  • How many printers are configured on this device
  • How long ago the device last checked the print queue (shown as “X seconds ago”)
Tap Configure printers on the card to jump straight to the printer setup screen.

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Waiter requests

If a customer at a table has sent a call-waiter request (via a QR code or table-side button), the request appears in this section with the table name and a message. A red badge next to the heading shows the count of pending requests. To dismiss a request, tap Done on the card. The request is marked as completed and disappears from the list. Tap Refresh to pull the latest requests from the server.

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Restaurant and branch info

At the bottom of the screen you can see your restaurant’s name, logo, branch name, address, timezone, and currency. This is a read-only reference — changes are made in the web admin under Restaurant Information.

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Permissions

Certain tiles and sections on the dashboard depend on your role’s permissions:
  • Shift tile — requires permission to open shifts, close shifts, or view shift reports
  • Reservations tile — requires the view reservations permission
  • Attendance tile and duty card — requires the attendance permission
  • Switch User tile — requires the switch user on device permission
Staff without these permissions will not see the corresponding tile or card.