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Your oFatoura account is not something you sign up for on your own. Instead, the oFatoura sales team works with you to capture everything about your restaurant up front, then sets up a fully configured live account for you. This page explains what that process looks like from your side, so you know what to expect and what to have ready.

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The big picture

Setting up your account happens in three stages:
1

The sales team collects your details

An oFatoura representative gathers all of your restaurant’s setup information using a guided onboarding form. This is usually done together with you, so the details are accurate from day one.
2

oFatoura reviews and approves

The completed setup is reviewed internally before anything goes live. If something needs to change, the sales team will follow up with you and adjust it.
3

Your live account is created and credentials are issued

Once approved, your live restaurant account is created automatically with all of your settings in place. You then receive your login details and everything you need to start using the system.
You do not need to configure any of this yourself during onboarding. The sales team enters it for you. Your hands-on setup begins after your account is live — see Completing the Setup Checklist.

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What the onboarding form covers

To make sure your account works exactly the way your restaurant operates, the sales team captures a wide range of details. It helps to have this information ready before your onboarding session.
Your restaurant name, contact email, phone number, address, country, time zone, and currency. This is the core identity of your account.
The tax names and rates you charge, and whether tax is applied to the whole order or to individual items.
Your first branch’s name, address, contact details, and location. You can learn more in Branches and Operating Hours.
The opening and closing times for each day of the week, including which days you are closed.
Settings for your customer-facing ordering site: language, whether you are open for online orders, social media links, and your policy pages. See Configuring the Customer Site.
Whether reservations are enabled, the default reservation status, minimum party size, and related preferences. See Reservation Settings.
Delivery fees, delivery radius, minimum order amounts, and preparation and delivery times. See Branch Delivery Settings.
How your order numbers are formatted, including any prefix, date inclusion, and daily reset, plus quick-service mode if it applies to you. See Order Numbering, QSR Mode, and Order Types.
What appears on your printed receipts — customer name, table, waiter, logo, tax, order type, font size, and footer text. See Receipts and Printing Basics.
How the ePOS waiter app behaves for your staff, including which payment methods are allowed, printing behavior, and approval thresholds. See Waiter App (ePOS) Settings.
Your dining areas, how many tables each one has, and the seating capacity per table. See Floor and Tables Overview.
The people who will use the system, their roles, and the specific actions each one is allowed to perform. See Adding and Managing Staff Members.
Your chosen plan, billing cycle (monthly, annual, or lifetime), and any agreed pricing. See Your Subscription, Plan, and Cancellation.
At least one staff member must be set up as an account administrator. This is the person who will have full access to manage your restaurant once the account is live.

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What you receive once your account is live

After your setup is approved, your live account is created automatically — including your branch, dining areas, tables, tax rules, receipt and printing settings, operating hours, staff accounts, and subscription. You then receive everything you need to get started:

Your login address

The web address where you and your managers sign in to the admin dashboard in a browser.

Staff passwords

Login credentials for the staff members set up during onboarding, so they can sign in to the web admin or the ePOS app.

Table QR codes

QR codes are generated for every table you set up, ready for customers to scan and order.

Your areas and tables

Your dining areas and tables are created in advance, so your floor plan is ready before your first shift.
Keep your login address and staff passwords secure, and share each staff member’s credentials only with that person. You can change passwords and manage who has access at any time from the web admin.

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Your next steps

Once you have your login details, you are ready to sign in and finish a few hands-on setup tasks:
1

Log in and verify your email

Sign in to the web admin and confirm your email if prompted. See Logging In and Verifying Your Email.
2

Complete the setup checklist

A guided checklist appears on first login to help you add menus and finish core setup. See Completing the Setup Checklist.
3

Get your team going

Share staff logins and, if your team uses the waiter app, point them to Logging In, Quick PIN, and Switching Users.

Getting Started Overview

Logging In and Verifying Your Email

Completing the Setup Checklist

What Is oFatoura and How It Fits Together