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Three operational reports sit alongside your financial reports and give you visibility into your team’s time, your business’s outgoing costs, and your printers’ delivery history. All three are accessed from Reports in the left-hand navigation of the web admin.

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Attendance report

The Attendance Report shows you a day-by-day record of when each staff member clocked in and out, how long they worked, and whether they took breaks or arrived late.
You need the View Attendance Report permission to access this report. Staff who only have general reporting access will not see it.

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Reading the report

Each row represents one attendance session for one staff member on one date. The columns are:

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Filtering and viewing

1

Open the report

Go to Reports > Attendance Report in the web admin.
2

Set your filters

Use the date range picker to choose a period. You can also narrow results by a specific staff member or branch using the filter dropdowns.
3

Use the view toggles

  • Enable Late only to show only sessions flagged as late arrivals.
  • Enable Break only to show only sessions that include break records.
Both toggles can be combined with the other filters.
4

Sort and export

Click any column header to sort. Use the Export button to download the results as CSV or PDF. You can also switch to a monthly consolidated view.
If you want to review attendance trends over a longer period, use the monthly consolidation view — it groups records by month rather than by day.

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Expense reports

The Expense Reports section has two tabs that give you different views of your recorded business expenses.
You need the Show Reports or Show Expense permission to access expense reports.
This tab shows expenses that have been recorded but not yet fully paid — your pending payment obligations. Use it to track what is coming due and follow up on overdue amounts.What you see:
  • Expense category
  • Amount due
  • Payment due date
  • Current payment status
Filter by date range to focus on a specific window. Export to CSV or PDF for sharing with your accountant.
1

Open expense reports

Go to Reports > Expense Reports in the web admin.
2

Choose a tab

Select Outstanding Payments to review what is still owed, or Expense Summary to see paid expenses by category.
3

Filter by date

Use the date range picker to set the period you want to review.
4

Export

Click Export to download the current view as CSV or PDF.
Check the Outstanding Payments tab at the end of each week to make sure no expense payments are slipping past their due date.

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Direct print log

The Direct Print Log is an audit trail of every print job sent through the system — kitchen tickets, receipts, and any other print type. It is the first place to look when a printer seems to have missed a job.
You need the Show Reports permission to access the print log.

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What the log shows

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Using the log

1

Open the log

Go to Reports > Direct Print Log in the web admin.
2

Filter the results

Use the filters to narrow by:
  • Print status (Sent / Completed / Failed)
  • Printer name
  • Date range and time window
  • Order number (search field)
3

Investigate a failed job

Look at the Error message column on any failed row to understand why the job did not deliver. The Retry count tells you how many automatic attempts were made.
4

Export

Click Export to download the filtered view as CSV or PDF for record-keeping or sharing with your printer support contact.
A status of Sent means the job was dispatched but delivery has not yet been confirmed. If a job stays in Sent for an extended time without moving to Completed, check that the printer is online and connected.