You need the Manage Settings permission to change any of these settings.
Email & notification settings
Go to Settings → Email & Notification Settings in the web admin. This page lets you choose which order and operational events send an email, add up to five addresses to receive a recurring sales report, and send a quick test message to confirm everything is working.Per-event email toggles
Each notification type has its own on/off toggle. Events you can enable or disable include:- New order received
- Order confirmation
- Order cancellation
- Payment received
- Refund processed
- Reservation created
- Waiter request submitted
Sales report subscriptions
Add a subscription email
In the Subscription Emails field, type a valid email address and save. You can add up to five addresses per branch.
Test email
Enter a recipient address in the Test Email field and click Send Test Email. If the message arrives, your notification settings and mail connection are working correctly. If it does not arrive, check your Email Configuration (below).Email configuration
Go to Settings → Email Configuration in the web admin. This page sets up the mail connection that all notification emails use. You must save a valid configuration here before notification emails can be delivered.Choose a mail driver
Select SMTP or Resend from the Mail Driver dropdown. SMTP works with any standard mail provider (Gmail, SendGrid, Mailgun, your own server, etc.). Resend is a transactional email service that requires only an API key.
Enter your credentials
Fill in the fields that appear for your chosen driver:For SMTP:
For Resend:
Enter your Resend API key in the Mail Password field. No host or port is needed.
| Field | What to enter |
|---|---|
| SMTP Host | Your mail server hostname (e.g. smtp.gmail.com) |
| SMTP Port | Typically 465 (SSL) or 587 (TLS) |
| Encryption | TLS or SSL |
| Username | Your mail account username or address |
| Password | Your mail account password or app password |
Set the sender identity
Fill in Mail From Name (the display name recipients see, e.g. “Your Restaurant Name”) and Mail From Email (the address emails are sent from).
Enable queue (optional)
Toggle Enable Queue on if you want emails to be sent in the background rather than immediately. This is recommended on busy systems to avoid slowing down order processing.
Push notification settings
Go to Settings → Push Notifications in the web admin. This page connects two real-time notification services: Beamer for in-app announcement banners, and Pusher for live order-update broadcasting to the web dashboard and waiter app.Beamer (in-app announcements)
Beamer displays notification banners inside the oFatoura dashboard for your team.Enter your Beamer credentials
Paste your Beamer Instance ID and Beamer Secret from your Beamer account dashboard.
Pusher (real-time broadcasting)
Pusher powers live order-status updates on the dashboard and the waiter app. Without it, staff must refresh manually to see new orders.Enter your Pusher credentials
Copy the four values from your Pusher app dashboard and paste them here:
| Field | Where to find it |
|---|---|
| App ID | Pusher dashboard → App Keys |
| Key | Pusher dashboard → App Keys |
| Secret | Pusher dashboard → App Keys |
| Cluster | Pusher dashboard → App Keys (e.g. ap2, eu) |
Pusher credentials are per-restaurant. If you have multiple branches, all branches under the same restaurant share this Pusher configuration.
Related
- Waiter App (ePOS) Settings — control what staff see and can do in the waiter app
- WhatsApp Notification Preferences — send order and reservation updates via WhatsApp
- Branches and Operating Hours — manage branch details relevant to per-branch notification subscriptions