These reports run in the browser-based admin panel. They are not available in the waiter app.
Sales report
The Sales report shows you a row-by-row breakdown of every order within your chosen date range, plus daily summary totals and a full payment-method breakdown.What the report covers
Each order row includes:| Column | What it shows |
|---|---|
| Order number | The order reference |
| Date and time | When the order was placed |
| Waiter | Staff member who took the order |
| Item count | Number of items on the order |
| Sub-total | Order total before tax and charges |
| Discount | Any manual or coupon discount applied |
| Tax | Tax amount, broken down by tax type |
| Charges | Restaurant charges (e.g. service charge, delivery fee) |
| Total | Final amount billed |
| Payment method | How the customer paid |
| Due amount | Any outstanding balance |
| Voids total | Value of voided items on the order |
| Refunds total | Value of refunds issued against the order |
| Gross vs net sales | Gross includes tax; net is after discounts and refunds |
Filtering and viewing options
- Date range — pick any start and end date.
- Time of day — narrow results to orders placed within a specific hour range (e.g. 11:00–15:00 for lunch service only).
- Waiter — show orders taken by a specific staff member.
- Consolidate by month — collapse daily rows into monthly totals for a high-level view.
- Hide/show columns — toggle waiter, discount, tax, and payment method columns to simplify the table.
- Sort — click any column header to sort by order date, sub-total, discount, tax, or total.
Exporting
Use the Export button to download the report as a CSV (for spreadsheet analysis) or PDF (for printing or sharing).Item report
The Item report shows how each menu item performed over a date range — useful for identifying your best sellers, slowest movers, and where discounts are being applied.What the report covers
| Column | What it shows |
|---|---|
| Item name | Menu item, including variation if applicable |
| Category | The menu category it belongs to |
| Quantity sold | Number of units sold |
| Gross sales | Revenue including tax |
| Discount | Total discount taken on this item |
| Net sales | Revenue after discounts |
| Prior period | Net revenue and quantity compared to the previous equivalent period |
Filtering and viewing options
- Date range and time of day — same controls as the Sales report.
- Search — type an item name or category to filter the table instantly.
- Hide/show columns — toggle category, gross sales, and discount columns.
- Sort — by quantity sold, gross sales, discount, or net sales.
- Consolidate by month — roll up daily data into monthly rows.
Exporting
Download as CSV or PDF from the Export button.Category report
The Category report rolls item-level data up to the menu-category level. Use it to see which parts of your menu — starters, mains, beverages, desserts — are driving revenue.What the report covers
| Column | What it shows |
|---|---|
| Category name | The menu category |
| Items sold | Number of distinct items in the category that were sold |
| Quantity sold | Total units sold across all items in the category |
| Gross sales | Revenue including tax |
| Net sales | Revenue after discounts |
Filtering and viewing options
- Date range and time of day — same controls as above.
- Hide/show columns — toggle items sold and gross sales.
- Sort — by category name, items sold, quantity, gross sales, or net sales.
- Consolidate by month — aggregate into monthly rows.
Exporting
Download as CSV or PDF.Permissions
Staff need the Show Reports permission to access the Sales, Item, and Category reports. If you cannot see the Reports menu, ask your manager or admin to grant this permission.
Related
Daily Closing Report
Single-day summary with cash count, variances, and shift breakdown.
Tax, Discount, and Promotion Reports
Per-order tax liability, manual discounts, coupon discounts, and promotion ROI.
Voids, Refunds, and Order Reconciliation
Detailed void and refund tracking, and tools to fix underpaid or stuck orders.
Order and Menu Analytics
Real-time order volume, completion rates, hourly revenue distribution, and online menu engagement.