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KOT Settings control how kitchen ticket status behaves when new KOTs are created.

KOT Behavior

  • Enable Item-Level Status: Track preparation progress per item in a KOT.
  • Default KOT Status: Choose the initial status for new tickets.
  • Save Settings: Apply status behavior to future KOT flow.

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Configuration Steps

1

Access KOT Settings

Kot Settings
Go to Settings > KOT Settings.
2

Set Item-Level Status

Toggle Enable Item Level Status:
  • ON: kitchen can update each item row (pending -> cooking -> ready)
  • OFF: only ticket-level status actions are used
3

Choose Default Status

Set Default KOT Status to:
  • Pending
  • Cooking
Behavior impact:
  • Pending: new KOTs start in pending_confirmation
  • Cooking: kitchen flow starts directly in in_kitchen
4

Save

Click Save to apply.
Printer assignment and routing are configured in Printer Settings, not in this page.

Printer Settings

Connect hardware printers

Kitchen Display System

Go paperless with KDS