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Menu Analytics shows how your menu performs. You can see item popularity, category performance, and how long customers spend viewing items. This helps you understand what sells and what to promote.

Overview

  • View menu item performance
  • Track time spent viewing menu items (on customer site)
  • Analyze category popularity
  • View item interaction statistics (views, clicks)
  • Filter by date range
  • Identify top sellers

Prerequisites

  • Menu items must exist.
  • Customer site usage generates the interaction data.

Step-by-Step Actions

1. Open Menu Analytics

Menu analytics
  1. Click Menu Analytics in the left sidebar.
  2. The Menu Analytics dashboard opens.

2. Change the date range

  1. Use the date filter.
  2. Select the period you want to analyze.
  3. The data updates.

3. View item performance

  1. Look at the item-level metrics:
    • Sales count or revenue per item
    • Views or interactions
  2. Identify top performers and underperformers.

4. View category popularity

  1. Find the category breakdown.
  2. See which categories get the most orders or views.
  3. Use this for menu layout and promotions.

5. View time spent

  1. If tracked, see how long customers spend on the menu.
  2. Use this to improve menu design or item descriptions.

6. View interaction statistics

  1. See views, clicks, or add-to-cart rates if available.
  2. Use this to understand customer behavior.

7. Export (if available)

  1. Click Export if offered.
  2. Save the data for deeper analysis.

Common Mistakes and How to Avoid Them

MistakeHow to avoid
Short date rangeUse at least a week or month for meaningful patterns.
Ignoring underperformersUse data to decide what to promote or remove.

End Result

  • You understand which items and categories perform best.
  • You have data to improve the menu and promotions.
  • Menu decisions are based on real performance.