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How to take orders, manage flow, send kitchen orders (KOT), handle waiter requests, and assign delivery executives.

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Overview

POS basics

Take orders, add items, discounts, and process payments.

Orders page

View, filter, and manage all orders.

KOT workflow

Kitchen Order Tickets and sending items to the kitchen.

Waiter requests

Handle customer call requests from tables.

Delivery executive

Manage delivery staff and assign orders.

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Suggested order

  1. POS basics — Learn to take and complete orders
  2. Orders page — Track and manage orders
  3. KOT workflow — Understand kitchen printing (if used)
  4. Waiter requests & Delivery executive — Configure as needed for your service