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Use the Orders page to monitor service flow and open order details quickly.

Order Statuses

  • Draft: Started but not yet moved into kitchen flow.
  • KOT / Billed: In preparation or billed state.
  • Payment Due / Paid: Payment pending or completed.
  • Canceled / Delivered: Finalized order outcomes.

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Managing Orders

1

Navigate

Go to Orders from the sidebar.
Orders
2

Filter the List

Use available filters to narrow results:
  • Date range
  • Status
  • Order type
  • Waiter (role/permission dependent)
3

Open Order Details

Click an order card to open full details and available actions.
4

Use Available Actions

Depending on permissions and order state, you can:
  • Add or confirm payments
  • Update order progress/status
  • Assign delivery executive for delivery orders
  • Print order/bill documents
  • Cancel an order with reason
Actions vary by role permissions and current order status.

KOT Workflow

Kitchen communication flow

Daily Closing

Reconcile end-of-day activity