> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ofatoura.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Daily Closing Report

> Review your full-day summary — sales, discounts, refunds, expenses, cash counted, variance, and drawer activity — for any date or shift.

The Daily Closing Report gives you a single-page snapshot of everything that happened on the register for a chosen date. Use it at the end of each day (or shift) to confirm that cash in the drawer matches what the system expects, spot unusual voids or refunds, and hand over a clean record to your accountant.

<Note>
  You need the **Show Daily Report** permission to access this report. If you don't see it in the Reports menu, ask your administrator to grant access.
</Note>

## Opening the report

<Steps>
  <Step title="Go to Reports > Daily Report">
    In the web admin, open the **Reports** section from the left-hand navigation and select **Daily Report**.
  </Step>

  <Step title="Choose a date">
    Use the date picker to select the day you want to review. The report defaults to today.
  </Step>

  <Step title="Filter by shift (optional)">
    If your branch runs multiple shifts, a **Shift** dropdown appears. Select a specific shift to see only that shift's activity, or leave it blank to see the full day across all shifts.
  </Step>

  <Step title="Read the summary">
    The report loads immediately. Review each section described below.
  </Step>
</Steps>

## What the report shows

### Sales summary

| Field       | What it means                                                                     |
| ----------- | --------------------------------------------------------------------------------- |
| Items sold  | Total number of individual items rung through on paid orders                      |
| Gross sales | Full sales value before any deductions                                            |
| Discounts   | Combined total of manual (POS) discounts and coupon discounts applied at checkout |
| Refunds     | Total value of completed refunds issued on the selected day                       |
| Expenses    | Total expenses recorded for the day, broken down by category                      |
| Net sales   | Gross sales minus discounts, refunds, and expenses                                |

### Cash reconciliation

| Field        | What it means                                                                                                                             |
| ------------ | ----------------------------------------------------------------------------------------------------------------------------------------- |
| Cash counted | The physical cash count submitted when the shift was closed                                                                               |
| Variance     | Difference between cash counted and what the system expected; a positive number means more cash than expected, negative means a shortfall |

<Tip>
  A small variance is normal. A large or recurring variance is worth investigating — check the drawer events and voided payments sections for unusual activity.
</Tip>

### Voids and voided payments

* **Voids** — the count and total value of items that were removed from orders before payment.
* **Voided payments** — the total value of payments that were recorded then reversed.

### Refund detail

Shows completed refunds and any refunds that were themselves voided (reversed after being issued), so you can distinguish money that was genuinely returned to customers from corrections made in error.

### Drawer events

A log of every cash-in and cash-out movement recorded during the day — for example, petty cash removed for a purchase or a float added at the start of a shift.

### Cash denomination count

If your staff recorded a denomination breakdown when closing the register (e.g. number of each bill and coin), that breakdown appears here so you can verify the count note by note.

### Tax-exempt orders

The count and total value of orders that were marked as tax-exempt during the day.

### Promotion discounts

The total discount value applied through item-level promotions (separate from manual POS discounts and coupon codes).

## Comparing to the previous day

Below the main figures you will see a **prior-day comparison** panel. Each key metric shows whether it is higher or lower than the same metric from the day before, helping you spot trends at a glance.

## Exporting and printing

<Steps>
  <Step title="Choose your export format">
    Use the export controls at the top of the report to select your format:

    * **Web PDF** — opens a print-friendly PDF in the browser, suitable for email or filing.
    * **CSV** — downloads a spreadsheet you can open in Excel or Google Sheets.
    * **ESC/POS print** — sends the report directly to a connected receipt printer via the cloud print queue.
  </Step>

  <Step title="Confirm and download or print">
    Click the corresponding button. The file downloads immediately, or the print job is queued for the printer.
  </Step>
</Steps>

<Warning>
  The ESC/POS print option sends the job to whichever printer is configured for your branch. Make sure the printer is online before using this option, otherwise the job will queue and may print later unexpectedly.
</Warning>

## Related pages

* [Opening, Closing, and Reviewing Shifts](/operations/shifts) — how shifts are opened and closed from the web admin
* [Cash Register Sessions and Denominations](/operations/cash-register-sessions) — how the denomination count is recorded
* [Cash Approvals, Dashboard, and Register Reports](/operations/cash-approvals-and-reports) — approve cash-out requests and view register-level summaries
* [Recording Expenses and Categories](/payments/expenses) — how to record the expenses that appear on this report
* [Voids, Refunds, and Order Reconciliation](/reports/voids-refunds-reconciliation) — detailed void and refund history across any date range
* [Tax, Discount, and Promotion Reports](/reports/tax-discounts-promotions) — deeper breakdowns of tax-exempt and promotion discount activity