> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ofatoura.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Delivery Executives and Logistics

> Create and manage your delivery staff, assign a delivery executive to each delivery order, and filter delivery orders by who is handling them.

Delivery executives are the staff or drivers who carry orders out to customers. From the web dashboard you can keep a list of your delivery people, assign one to each delivery order, and see at a glance which orders each person is handling.

This page covers the browser dashboard. You work with delivery executives from the **Delivery Executives** menu and assign them from inside an order.

<Note>
  Delivery executives are only relevant when your delivery option is turned on for the branch. See [Branch Delivery Settings](/settings/delivery) to enable and configure delivery.
</Note>

## Permissions

What a staff member can do here depends on their permissions:

* **Show Delivery Executive** — view the delivery executive list.
* **Create Delivery Executive** — add a new delivery executive.
* **Update Delivery Executive** — edit an existing delivery executive's details.
* **Delete Delivery Executive** — remove a delivery executive.

Assigning an executive to an order happens from the order detail screen and follows your normal order-editing permissions.

## What a delivery executive record holds

Each delivery executive you add stores:

| Field                 | What it's for                                                              |
| --------------------- | -------------------------------------------------------------------------- |
| Name                  | The person's name, shown when you assign them and in lists.                |
| Phone number          | Contact number for reaching the driver during a delivery.                  |
| Area / Zone           | The area or zone this person usually covers.                               |
| Status                | Whether the executive is **active** (available to assign) or **inactive**. |
| Assigned orders count | How many orders are currently linked to this executive.                    |

## Managing your delivery executives

<Steps>
  <Step title="Open the Delivery Executives list">
    In the left menu, choose **Delivery Executives**. You'll see everyone you've added, along with their contact details and how many orders each is handling.
  </Step>

  <Step title="Add a new delivery executive">
    Create a new executive and fill in their name, phone number, and area or zone. Set the status to active so they can be assigned to orders.
  </Step>

  <Step title="Edit an executive">
    Open any executive to update their name, phone, area, or status. Set someone to inactive when they're off the rota so they don't appear as an option on new orders.
  </Step>

  <Step title="Delete an executive">
    Remove a delivery executive you no longer need.
  </Step>
</Steps>

<Tip>
  Use the **Area / Zone** field to match drivers to the parts of town they know best. You can also export the delivery executive list for your own records.
</Tip>

## Assigning an executive to a delivery order

You assign a delivery person from the order itself, not from the executive list.

<Steps>
  <Step title="Open the delivery order">
    From the [Orders list](/pos/order-list-and-detail), open the delivery order you want to assign.
  </Step>

  <Step title="Find the delivery section">
    In the order detail, look for the delivery section, which shows the delivery address and the delivery executive.
  </Step>

  <Step title="Assign the executive">
    Choose a delivery executive from your active list. The order is now linked to that person for tracking, and their contact details are available if you need to reach them.
  </Step>
</Steps>

<Note>
  Only delivery-type orders have a delivery executive. Dine-in and takeaway orders don't use this field.
</Note>

## Filtering delivery orders by executive

When you need to see who is carrying what, you can narrow the orders view to delivery orders and check which executive is assigned to each. Combine the delivery order type filter with the other order filters (date range, status, and staff) to track active deliveries and follow up on anything running late.

## Related

<Columns cols={2}>
  <Card title="Branch Delivery Settings" icon="truck" href="/settings/delivery">
    Turn on delivery and configure delivery fees and zones.
  </Card>

  <Card title="Delivery Addresses and Fee Calculation" icon="map-pin" href="/customers/delivery-addresses">
    How customer delivery addresses and fees work.
  </Card>

  <Card title="Finding Orders and Managing Order Detail" icon="receipt" href="/pos/order-list-and-detail">
    Search, filter, and open orders to assign delivery staff.
  </Card>

  <Card title="Creating Orders on the POS" icon="cash-register" href="/pos/creating-orders">
    Build delivery, dine-in, and takeaway orders at the register.
  </Card>
</Columns>