> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ofatoura.com/llms.txt
> Use this file to discover all available pages before exploring further.

# oFatoura Help Center

> Set up and run your restaurant on oFatoura — a multi-branch point of sale with a customer ordering site and an ePOS waiter app. Guides for owners, managers, and staff.

oFatoura is one connected system for running a restaurant across multiple branches. It brings together three surfaces: the **web admin dashboard** you open in a browser to manage menus, staff, settings, and reports; the **ePOS waiter app** your team uses on a phone or tablet to take table orders and run shifts; and the **customer-facing online shop and QR ordering site** where guests browse your menu and place orders. One restaurant can run many branches, with some information shared across the whole restaurant and other details kept specific to each branch.

This help center is for restaurant **owners, managers, and staff**. Whether you are setting up for the first time or training a new team member, the guides below walk you through what you see and what you do — no technical background needed.

## New to oFatoura?

Start with these two pages to understand how everything fits together and what to do in your first week.

<Columns cols={2}>
  <Card title="What Is oFatoura and How It Fits Together" icon="layout-grid" href="/introduction/what-is-ofatoura">
    The three surfaces — web admin, ePOS waiter app, and customer ordering site — plus how the multi-branch model works.
  </Card>

  <Card title="Start Here: Your First Week Checklist" icon="list-checks" href="/introduction/start-here">
    A step-by-step roadmap from your first login to taking your first order.
  </Card>
</Columns>

## Explore by topic

Once you know the basics, jump straight to the area you need.

<CardGroup cols={2}>
  <Card title="Getting Started" icon="rocket" href="/getting-started/index">
    Log in, verify your email, finish the setup checklist, and switch branches.
  </Card>

  <Card title="Essential Setup" icon="settings" href="/essential-setup/index">
    Restaurant information, taxes, order numbering, and receipt basics.
  </Card>

  <Card title="Menu Setup" icon="book-open" href="/menu/index">
    Build menus and categories, add items, variations, modifiers, and promotions.
  </Card>

  <Card title="Floor and Tables" icon="layout-dashboard" href="/floor/index">
    Manage dining areas, tables, waiter assignments, and table QR codes.
  </Card>

  <Card title="Staff and Permissions" icon="users" href="/staff/index">
    Add staff, set up roles and permission tiers, and manager override PINs.
  </Card>

  <Card title="Web POS and Orders" icon="receipt" href="/pos/index">
    Create orders, take payments and tips, and handle voids and refunds.
  </Card>

  <Card title="ePOS Waiter App" icon="tablet" href="/epos-app/index">
    Take table orders, run shifts, and manage printing from a phone or tablet.
  </Card>

  <Card title="Kitchen Stations" icon="chef-hat" href="/kitchen/index">
    Set up kitchens, route items, view kitchen tickets, and mark items 86.
  </Card>

  <Card title="Operations" icon="clock" href="/operations/index">
    Open and close shifts, run cash register sessions, and review reports.
  </Card>

  <Card title="Inventory" icon="package" href="/inventory/index">
    Track stock and movements, build recipes, and manage purchase orders.
  </Card>

  <Card title="Online Ordering" icon="shopping-cart" href="/online-ordering/index">
    Configure your customer site, storefront, checkout, and discount coupons.
  </Card>

  <Card title="Payments and Expenses" icon="credit-card" href="/payments/index">
    Payment records, payment methods and gateways, and recording expenses.
  </Card>

  <Card title="Reports and Analytics" icon="chart-bar" href="/reports/index">
    Sales, item, tax, void, and operational reports plus order and menu analytics.
  </Card>

  <Card title="Settings Reference" icon="sliders-horizontal" href="/settings/index">
    Branches, delivery, branding, printers, communications, and languages.
  </Card>

  <Card title="Billing and Subscription" icon="wallet" href="/billing/index">
    Your plan, invoices and payment, and upgrade or offline payment requests.
  </Card>

  <Card title="Reference" icon="book" href="/reference/index">
    Glossary of terms and a daily operations checklist.
  </Card>
</CardGroup>

<Tip>
  Not sure where a setting lives? Owners and managers mostly work in the web admin dashboard, while servers and chefs spend most of their time in the ePOS waiter app. Each guide notes which surface it covers.
</Tip>
