> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ofatoura.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Your subscription, plan, and cancellation

> Understand your current plan, check usage limits, review your contract dates and pricing, and cancel your subscription when needed — all from the Billing section of the web admin.

The **Plan Details** page gives you a complete snapshot of your oFatoura subscription — what you're on, what it costs, how much of your allowance you've used, and what's included. You can also cancel your subscription from this page.

To reach it, go to **Settings → Billing → Plan Details** in the web admin.

***

## Understanding your subscription overview

When you open Plan Details, the top section shows your active subscription contract at a glance.

### Plan and contract information

| Field                                      | What it means                                             |
| ------------------------------------------ | --------------------------------------------------------- |
| **Plan name**                              | The name of your current oFatoura plan                    |
| **Contract status**                        | Active, inactive, or draft                                |
| **Start date**                             | When your current contract period began                   |
| **End date**                               | When the current contract period expires                  |
| **Billing cycle**                          | Monthly, annual, or lifetime                              |
| **License expires on / Next payment date** | The date your license runs out or the next renewal is due |

### Price breakdown

Your subscription price is shown in full detail so you know exactly what you're paying for:

* **Base price** — the flat plan cost
* **Per-branch price** — an additional charge for each branch beyond what the base plan includes
* **VAT rate and amount** — tax applied at the rate set for your account
* **Total with VAT** — the final amount charged each cycle

If your account has a promotional rate applied, you'll also see **promo period remaining** — how many days or cycles are left before the standard price kicks in.

### Usage limits

This section shows your plan's limits alongside your current usage, updated in real time:

* **Branches used / limit** — how many branches you've activated out of the maximum allowed
* **Staff users used / limit** — how many staff accounts exist versus the cap on your plan

<Warning>
  If you're approaching a limit, additional branches or staff members cannot be created until you upgrade to a higher plan. Contact support or use the **Upgrade License** button to increase your limits.
</Warning>

### Included features

Below the usage meters, you'll see a checklist of the features included in your plan. Use this to confirm whether a specific capability (such as inventory, online ordering, or analytics) is part of your current subscription.

***

## Recent invoices

The Plan Details page also lists your **10 most recent subscription invoices** so you can quickly check payment status without switching tabs.

Each row shows:

* Invoice reference
* Amount
* Due date
* Status: **Paid**, **Sent**, **Overdue**, **Draft**, or **Void**

If an invoice is payable, a **Pay** button appears on that row. Clicking it takes you to the invoice payment page.

<Note>
  For the full invoice history with download options, switch to the **Purchase History** tab. See [Invoices, payment, and reminders](/billing/invoices-and-payment) for details.
</Note>

***

## Cancelling your subscription

You can cancel at any time from the Plan Details page. A dropdown menu next to the plan title offers two options:

<Steps>
  <Step title="Open the cancellation menu">
    On **Settings → Billing → Plan Details**, find the dropdown menu next to your plan name or the section title.
  </Step>

  <Step title="Choose your cancellation type">
    Select one of the two options:

    * **Cancel immediately** — your subscription ends right away. Access to paid features stops immediately.
    * **End of billing cycle** — your subscription remains active until the current period ends, then is not renewed.
  </Step>

  <Step title="Confirm">
    Confirm your choice. oFatoura contacts your payment gateway to process the cancellation and updates your license expiry date accordingly.
  </Step>
</Steps>

<Warning>
  Cancellation is processed through your payment gateway and cannot be reversed through the app. If you cancel immediately, you lose access to plan features straight away — there is no undo. If you think you may want to return, choose **End of billing cycle** instead.
</Warning>

<Tip>
  If you want to switch to a different plan rather than cancel, use the **Upgrade License** button on the same page. See [Upgrading your plan and offline payment requests](/billing/upgrade-and-offline-requests).
</Tip>

***

## Permissions

Only the restaurant owner or an admin user with access to the Settings module can view billing details or cancel the subscription. Regular staff and branch managers do not have access to the Billing section.

***

## Related

* [Invoices, payment, and reminders](/billing/invoices-and-payment)
* [Upgrading your plan and offline payment requests](/billing/upgrade-and-offline-requests)
* [Billing and subscription overview](/billing/index)