> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ofatoura.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Invoices, Payment, and Reminders

> View your full invoice history, download receipts, pay outstanding invoices online or by bank transfer, and understand the payment reminder banner.

Your billing history and any outstanding invoices are managed from the **Settings → Billing** section of the web admin. This page explains how to find past invoices, pay an open one, and what the payment reminder banner means.

## Purchase history

The **Purchase History** tab shows a paginated table of every invoice raised against your subscription, ten rows per page.

Each row includes:

| Column            | What it shows                                             |
| ----------------- | --------------------------------------------------------- |
| Package           | Plan name with a Trial or Lifetime badge where applicable |
| Billing cycle     | Monthly, annual, or lifetime                              |
| Payment date      | When the invoice was settled                              |
| Next payment date | When the following invoice is due                         |
| Transaction ID    | Reference from the payment gateway                        |
| Gateway           | The payment method used (for example, Paymob or offline)  |
| Amount            | Amount charged                                            |

To download a receipt, click the **Download** icon on the relevant row. Receipts are saved as PDF files.

## Recent invoices and the Pay action

On the **Plan Details** tab, a recent invoices table shows your last ten invoices with their reference, amount, due date, and current status. Statuses are:

* **Paid** — settled, no action needed
* **Sent** — issued and awaiting payment
* **Overdue** — past the due date and unpaid
* **Draft** — not yet issued
* **Void** — cancelled

If an invoice has a status of Sent or Overdue, a **Pay** button appears on that row. Clicking it takes you to the invoice payment page for that specific invoice.

## Paying an invoice

The invoice payment page shows a full breakdown before you commit:

* **Base plan amount** — the flat plan fee
* **Branch charges** — any additional per-branch fees
* **Subtotal**
* **VAT** — percentage rate and calculated amount
* **Total due**
* **Due date**

You have two ways to pay:

<Tabs>
  <Tab title="Online via Paymob">
    <Steps>
      <Step title="Open the invoice">
        Click **Pay** next to the invoice in the recent invoices table, or follow the link in the payment reminder banner.
      </Step>

      <Step title="Review the breakdown">
        Confirm the base amount, any branch charges, VAT, and total due are correct.
      </Step>

      <Step title="Click Pay Online">
        Click the **Pay Online** button. You are redirected to the Paymob hosted checkout where you complete the payment using your card or other supported method.
      </Step>

      <Step title="Return to the dashboard">
        After a successful payment, oFatoura updates the invoice status to Paid automatically.
      </Step>
    </Steps>
  </Tab>

  <Tab title="Bank transfer proof">
    <Steps>
      <Step title="Open the invoice">
        Click **Pay** next to the invoice to open the invoice payment page.
      </Step>

      <Step title="Upload your proof">
        Under the bank transfer section, upload a scan or photo of your transfer receipt. Accepted formats are **PDF, JPG, and PNG**. Maximum file size is **5 MB**.
      </Step>

      <Step title="Submit">
        Click **Submit Bank Transfer**. Your proof is sent to the oFatoura team for review. You can track the approval status under **Settings → Billing → Offline Request**.
      </Step>
    </Steps>

    <Note>
      Bank transfer submissions are reviewed manually. Your invoice status will update once the payment is verified. See [Upgrading Your Plan and Offline Payment Requests](/billing/upgrade-and-offline-requests) for details on tracking your request.
    </Note>
  </Tab>
</Tabs>

## Payment reminder banner

When you have an outstanding invoice, a banner appears at the top of every page in the web admin until the invoice is settled.

* **Red banner** — the invoice is overdue (past its due date)
* **Blue banner** — the invoice is upcoming or recently issued

The banner shows the invoice reference, the amount owed, the due date, and a **Pay** button that takes you directly to the invoice payment page.

<Warning>
  If an overdue invoice is not settled within the grace period, access to your account may be restricted. Pay as soon as possible to avoid any interruption to your service.
</Warning>

## Related

* [Your Subscription, Plan, and Cancellation](/billing/subscription-and-plan)
* [Upgrading Your Plan and Offline Payment Requests](/billing/upgrade-and-offline-requests)
* [Billing and Subscription Overview](/billing/index)